Terms of Service
Last Updated: June 2024
1. Agreement to Terms
By accessing or using the services of OverJoy Morocco Travel, you agree to be bound by these Terms of Service. If you do not agree to these terms, please do not use our services.
2. Booking and Payments
To confirm your booking, a deposit of 25% of the total tour price is required. The remaining balance must be paid 30 days prior to your tour start date. For bookings made within 30 days of departure, full payment is required at the time of booking.
3. Cancellation Policy
Our cancellation policy is as follows:
- 45+ days before departure: Full refund minus a €100 administration fee
- 30-44 days before departure: 75% refund
- 15-29 days before departure: 50% refund
- 0-14 days before departure: No refund
We strongly recommend purchasing travel insurance to protect against unforeseen circumstances.
4. Changes to Bookings
If you need to change your booking details, please contact us as soon as possible. We will make every effort to accommodate your request, but changes cannot be guaranteed and may incur additional charges.
5. Tour Modifications
OverJoy Morocco Travel reserves the right to modify tour itineraries due to weather conditions, local events, or other circumstances beyond our control. We will make every effort to provide services of equal or better quality in such cases.
6. Passport and Visa Requirements
Clients are responsible for ensuring they have valid passports (with at least 6 months validity from the return date) and appropriate visas for Morocco. OverJoy Morocco Travel is not liable for any issues arising from inadequate travel documentation.
7. Health and Safety
Clients are responsible for ensuring they are physically fit to participate in our tours. Please inform us of any medical conditions or dietary requirements at the time of booking. We reserve the right to refuse service to anyone whose health or behavior may impair the enjoyment of the tour for others.
8. Liability
While we take all reasonable precautions to ensure your safety, OverJoy Morocco Travel cannot accept liability for any injury, damage, loss, delay, or irregularity that may occur during a tour. This includes acts of God, war, terrorism, civil unrest, or other circumstances beyond our control.
9. Media Release
OverJoy Morocco Travel reserves the right to use photographs or videos taken during tours for promotional purposes, unless specifically requested otherwise by the client in writing.
10. Governing Law
These terms and conditions are governed by the laws of Morocco. Any disputes will be subject to the exclusive jurisdiction of the Moroccan courts.
11. Contact Information
For any questions or concerns regarding these Terms of Service, please contact us at:
Email: overjoymoroccotravel@gmail.com
Phone: +212 666 123 456